jeudi 30 janvier 2014

bberry 9860 not boot - sand clock loop-

Blackberry 9860, when power on, red light turn on few seconds, black screen, then appears "sand clock icon" few seconds. All time same loop







procedures i did:

1-nuke

2-change soft

3-Fix . Only when i did FIX APP procedure, sand clock starts to appear on display. Before that all time black screen.



here some logs,







[Get info started.]



Bootrom info

Bootrom version: 5.22.0.6

Metrics version: 6.25

Build user: ec_agent

Build date: Apr 26 2011

Build time: 18:58:44

OS ID: 0

HWID override: 0



OS info

OS version:

Build user: ec_agent

Build date: Jul 18 2011

Build time: 19:51:59



Device info

Device name: RIM BlackBerry Device

BSN hash: 2c7b5961222d883cbb047c13da19a0ad26c72b28

Model number: BlackBerry 9860 Torch

HWID: 0x00

PIN: 0x28fa2282

Operator ID: 102(ATT)



Get info done.









[Nuke phone]



Starting nuke process

Waiting for boot mode

If it doesn't connect in 10 seconds, unplug the USB cable and plug it in again

Nuking the phone. Please wait until the red LED extinguishes. This may take a few minutes.



Nuking done.

Finish all ok, but only black screen









[Flashing BlackBerry 7.1]



Software info

SCM version: 7.1.0.2061

APP version: 7.1.0.714

Platform version: 5.1.0.532

Software OperatorID: 628

Phone Operator ID: 102 (ATT)

Minimum files will be uploaded from the selected version with languages:

English

Spanish



Fetching upgrade files

Please wait, it is a long process ...



Downloading files

Parsing download list

1012 files will be downloaded



Switching to loader mode



Parsing SFI file



Updating meminfo

Updating meminfo

SFI1 addr: 0x181 - 0x48a

SFI2 addr: 0x48b - 0x58d

APP addr: 0x58e - 0x200f



Deleting APP area (erasing all applications)



Flashing SFI1 (operating system)

Writing flash



Flashing SFI2 (OS auxiliary data)

Writing flash



Switching to SFI mode

This means that the phone is booting or booted: The blackberry logo and a loading bar is displayed on the screen



Phone must have battery in. (phone has battery in)

Waiting for the phone to restart

Could not connect to SFI JVM. Is the battery in? (yes)







[Fixing app errors]



[Flashing SFI]



Initializing

Waiting for the device to reconnect

Reconnected

Loader started

Sign correct

Extra info: HN 10267



Loading files

Unpacking file 1

Unpacking file 2

Unpacking file 3



Updating meminfo

Updating meminfo



Deleting APP area (erasing all applications)



Flashing SFI1 (operating system)

Writing flash



Flashing SFI2 (OS auxiliary data)

Writing flash



Flashing APP (applications)

Writing flash



Flashing has been finished



Switching to SFI mode

This means that the phone is booting or booted: The blackberry logo and a loading bar is displayed on the screen

Waiting for the phone to restart

Canceled. (by user, bc never end)







black display, then show 3 sec. clock icon, then black display.. and again... clock..







Refurbish option can solve problem?

In case refurbish not fix problem u give back credits?



thanks,





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