SC-04E unlock problem

how can i handle this problem becouse root file is not on supportpage



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Platform: Samsung Android

Selected port: COM32

Selected model: SC-04E

Mode: Normal

Phone model: SC-04E

Firmware compiled date: Mar 28 2013

Firmware compiled time: 09:00:00

Firmware released date: Jul 10 2013

Firmware released time: 18:55:33

Phone IMEI: 356778-05-285832-2

SW version: M9615A-CEFWTAZM-4.0.17062

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Platform: Samsung Android

Selected port: COM32

Selected model: SC-04E

Unlocking phone...

Creating NVM backup

NVM reading process failed

Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung

\BACKUP\NVM-SC-04E-31-08-2014_11-31-29-.nvm file

Firmware compiled date: Wed Jul 10 17:43:34 KST 2013

PDA version: SC04EOMUAMG2

CSC version: SC04EDCMAMG2

SW version: SC04EOMUAMG2

Phone IMEI: 356778052858322

Phone SN: R31D5138HXX

Android version: 4.2.2 (JDQ39)

Cheking Root

Can't root Android version 4.2.2 and higer. Please Root the phone, or

flash phone using firmware with lower version of Android or rooted

firmware and repeat operation.

Can't get root privileges.

Phone is not rooted

Phone unlocking failed

via Welcome to gsm-tips http://ift.tt/1ndttQg