Problem write flash lg c297

hi i'm facing this problem trying to read the user code, i read octoplus support say download the flash from support site and write full flash but i'm getting error what's wrong??



here is log:

Code:

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Bienvenido en Octoplus/Octopus Box LG Software version 1.7.7

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Plataforma: LG MTK

Puerto seleccionado: COM85

Velocidad seleccionada: 921600

Modelo seleccionado: C297

Selected USB connection type

Please, disconnect battery and connect cable...OK

Teléfono encontrado.

Setting power state...OK

Enviando el cargador...OK

Synchronizing with loader...OK

Detecting NOR flash chip...OK

Detecting NAND flash chip...OK

Lectura de la información...OK

Checking security...OK

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IMEI A: 35xxxxxxxxxxxxxxxx

IMEI B: 35xxxxxxxxxxxxxxxx

Dirección de Bluetooth: 30:76:6F:C5:C4:52

NAND flash chip: Hynix

NAND size: 128 Mb

NAND page size: 2048 b

NAND spare size: 64 b

NAND pages per block: 64

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Abriendo "C297_FullFlash.ful"...OK

Writing Full flash...

Error code: BE4

Block #03FFOK

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