my account hacked

hi team



19/12/13 my accout hacked then order o2 uk block (110$)

i checked then request cancel



20/12/13 order from hacker unlocked

for this case who is reposibility?



i report this problem 10 day ago but not any reply

:confused::confused::confused:

via Welcome to gsm-tips http://forum.gsmhosting.com/vbb/f454/my-account-hacked-1759119/