Waiting for phone? error nspro

I recently purchased NSPro device but am having trouble using it .



I have tried unlocking different Galaxy S3 and Galaxy S4 for Tmobile



but followed the instructions to use the s7070 cable but am not able to unlock



I have run this unlock and it still hasnt gone through



What I have done so far:

Tried different phones

re-installed drivers multiple times

re-installed NSpro from the disk they gave me and from the nsteam website

complete erase and complete install over and over ..



what am i doing wrong. ?

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