LG F240S imei null

I Try to connect phone but the result like this:

Receiving phone info Getting phone info

Model: F240S

Platform: LG Qualcomm

Software Platform: Android

SDRAM Size: 2 GB

NAND Flash Size: 32 GB

CPU: APQ8064T + MDM9615M

Unknown VPSD [1004/631b/AndNetDiag/LGE AndroidNet USB Serial Port].

Please send this log to the support.

Protocol: Invalid response:

anyone can help my problem?

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