plx help me my Probably Dongle data is damaged what can i do

Dongle serial No (S/N): 45245CDE

Firmware version: 0118.02

Smart-card status: activated

"UK edition" status: Off

Last launched application: 001B v.0131

Support area: Infinity-Box - Multibrand Unlock & Repair Tools

- Username:

- Password:

Dongle parameters checksum: 51F07C



Probably Dongle data is damaged, contact to support !

- If you can't login into support area: contact to support@infinity-box.com

- If you have problems during start software at first time: upgrade Dongle firmware.

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